Are you wondering why you were awarded a job at the suggested price instead of your auto bid price on GreenPal? Let's examine how auto bid pricing works and what might be causing the discrepancy.
When you set up an autobid on GreenPal, the price you enter is locked in for that particular bid at the time you set it. This means that if you adjust your autobid settings later, these changes will not affect bids that have already been sent.
It's a common misconception that updating your autobid settings will retroactively adjust active or previous bids. However, this isn't the case—each bid is a snapshot of your settings at that specific moment.
If you notice that the job was awarded at a different price from what you recall setting, it could be due to several reasons:
Previous Settings: The price awarded might reflect an older autobid setting if the job was queued or delayed before being finalized.
App Bugs: Software bugs can occasionally occur. If you suspect a discrepancy between your records, it's a good idea to take screenshots of your current and past settings and contact GreenPal support for clarification.
For those who find the autobid feature isn't aligning with their pricing strategy or leads to frequent misunderstandings, consider managing bids manually. This approach gives you control over each bid and ensures that you're always aware of the price you're submitting.
Need Further Assistance?
If you're still puzzled about your autobid settings or need further clarification on how your bids are being processed, don't hesitate to contact GreenPal's support team directly. They can provide detailed insights and help resolve any issues with your account settings. Effective communication and regular updates to your autobid settings can help avoid surprises and ensure your bidding process runs smoothly.