When you find yourself awarded a lawn care job on GreenPal that you don't recall bidding on, it may feel confusing and unexpected. Here’s a simple explanation of what might be happening and how to verify your bids.
Sometimes, homeowners might not immediately choose a service provider after receiving bids. They could take weeks or even months to decide, which means the bids you've placed a while back could suddenly result in a job win. It's easy to forget about these bids, especially if you're actively submitting many quotes for different properties.
If this happens and you receive a notification that you've won a bid you don't remember, the first step is to check your bid history.
GreenPal records every quote you submit, including the date, time, and the specific details of the bid. This can help jog your memory or confirm whether there was a mistake or oversight.
Should you need further clarification or find discrepancies in your records, contact GreenPal’s support directly. They can provide the exact details of when and for which property you submitted the bid, ensuring there is transparency and understanding in the process.
Remember, consistent communication and keeping a good record of your submitted bids can prevent confusion and help you manage your lawn care business more efficiently on GreenPal.
Need Further Assistance?
If you're still unsure about how the bidding process works or need help with any other issues related to your GreenPal vendor account, don't hesitate to contact GreenPal’s customer service. They're there to help ensure your experience is smooth and your business thrives.