For landscaping professionals using GreenPal, it's crucial to stay updated with real-time notifications for new lawn bids. If you're only receiving emails and not text messages, here’s how to adjust your settings to receive both.
Step-by-Step Guide to Receiving Text Notifications
Reactivate Text Messages: If you previously received text messages and they stopped, you might need to reactivate them. Find the last text message from the system and reply with “START”. This command signals the system to resume sending you text message notifications.
Regular Account Activity: Ensure you log into your account on the GreenPal website at least once every 30 days. Regular activity helps keep your notification settings active and ensures that the system recognizes your account as active.
Check Your Profile Settings:
Log into your GreenPal account and navigate to the settings or notifications section. Verify that your phone number is correct and that you have opted in for text message alerts.
Need Further Assistance?
If you’ve tried these steps and are still facing issues with receiving text notifications for lawn bids, don’t hesitate to reach out for help. Ensuring you receive timely updates can significantly affect how effectively you respond to potential jobs. GreenPal’s customer support team is ready to assist you with any further inquiries or troubleshooting needs you might have.