Navigating the bidding process on GreenPal involves understanding when and how you're notified about the status of your bids. This guide aims to clarify the timeline and procedures for receiving notifications after placing a bid for a lawn service.
Key Points on Bid Notifications
Notification Only Upon Hire: GreenPal does not notify you if you lose a bid; notifications are only sent if a customer hires you.
Monitoring Outstanding Bids:
You can actively monitor the status of your bids through the app.
Navigate to the auction section in the app to view all your outstanding and expired bids.
Steps to Check Bid Status
Access the Auction Section:
Tap on the gavel icon in the app menu to open the auction section.
This area displays all the bids you have made.
Review Outstanding Bids:
Check for any bids that have not yet been accepted or declined.
You can review and modify your bids here to make them more competitive.
Send Revised Prices:
For bids that have not been accepted, consider lowering your price to increase your chances of being hired.
This can be done directly from the auction section by selecting a bid and submitting a new price.
Additional Tips
Patience is Key: The time it takes for a customer to accept a bid can vary widely based on the customer’s schedule and decision-making process.
Expired Bids: Bids that are not accepted within a certain timeframe will expire. You can view these expired bids and learn from them to adjust future bids.
Need Further Assistance?
Vendor Handbook: Familiarize yourself with the detailed guidelines available in the GreenPal Vendor Handbook for comprehensive usage tips and rules.
Customer Support: If you have questions about specific bids or need assistance with using the platform, reaching out to GreenPal’s customer support can provide direct help.
By understanding these aspects of the bidding process, you can better manage your bids and expectations, enhancing your effectiveness and success rate on GreenPal.