Are you finding yourself snagging autobids that are far outside your preferred working radius, even though your settings are tuned to a modest 15-mile limit? This common issue can lead to frustration, wasted time, and inefficiency for lawn care professionals using the GreenPal platform. Here’s a straightforward guide to understanding why this happens and how you can prevent it.
Why Does This Happen?
Persistent Bids: When the autobid feature is enabled, it automatically submits bids for any job within the zip codes you've selected for you. These bids remain active and can be accepted by homeowners long after they were placed, sometimes even years later. This can occur regardless of changes to your current settings.
Settings Misinterpretation: It's possible that the autobid system interprets settings differently than expected, or there may be glitches causing bids to go out for locations well beyond the set parameters.
How to Prevent Unwanted Autobids
Turn Off Autobid: As a first step, consider deactivating the autobid feature. This action stops the generation of new automatic bids but won’t remove existing ones that customers can still accept.
Check Your Settings: Regularly review your autobid settings to ensure they are accurate and reflect your current service area preferences. Make adjustments as needed to keep your bids within a reasonable distance.
Manual Bidding: While more time-consuming, manually placing bids ensures that you maintain full control over where and when you choose to offer your services, avoiding surprises.
Communication: Add a note to your bids explaining any bid expiration or specific geographic limitations you adhere to. This transparency helps set expectations with potential clients.
Monitor Your Bids: Keep an eye on where your bids are being sent and received from. If you notice a pattern of out-of-range bids, contact GreenPal support for assistance in troubleshooting potential issues with your account settings.
Need Further Assistance?
If you're still encountering issues with autobids after taking these steps, or if you need more tailored advice, don't hesitate to reach out for support. Managing your bids effectively is crucial for optimizing your business operations and ensuring that you serve areas that are feasible and profitable using your GreenPal account.