Starting a weekly service with your client on GreenPal involves agreeing on a price. But what happens when you need to change this agreed-upon price?
Whether it's due to unforeseen circumstances affecting the workload or an initial underestimation of the effort required, sometimes a price adjustment is necessary.
Here’s how you can handle this process smoothly and professionally, ensuring both you and your client are on the same page.
Step-by-Step Guide to Adjusting Your Bid Price
Communicate with Your Client: Before making any changes, have a discussion with your client. Explain the reasons for the price adjustment clearly and professionally. This could be due to increased scope of work, unexpected obstacles in the lawn care process, or rising costs. Transparency is key in maintaining trust and a good working relationship.
Navigating the GreenPal App: Once you have your client’s understanding and agreement to adjust the price, you can make the change directly on your GreenPal account. Look for the option labeled "setup or modify services" on your client’s profile page. This is where you can update the service details and adjust the price accordingly.
Confirm the Changes: After you update the bid, make sure to confirm the changes with your client. A quick confirmation via the app or a follow-up call or message can ensure that there are no misunderstandings about the new price or service terms.
Documentation and Follow-up: Keep records of your communication and agreements regarding price changes. This documentation can be useful in resolving any future discrepancies or disputes. It’s also good practice to follow up after the first service at the new price to ensure that your client is satisfied with the continuation of services.
Need Further Assistance?
If you encounter any difficulties while updating your bid or need more specific guidance tailored to your situation, please consult the GreenPal Vendor Handbook or reach out directly to GreenPal support for more personalized help. Ensuring a fair price adjustment process helps maintain your professionalism and commitment to quality service in the landscaping community.