When you're using your GreenPal account to market and grow your landscaping business, it's essential to understand how photo submissions work. This guide will help you handle photo submissions smoothly and effectively.
The Basics of Photo Submissions
On the GreenPal platform, while you can take as many pictures as you want during your job, the app requires only one final photo upon completion. This photo is crucial as it serves as proof of your completed work.
Why One Photo?
The one-photo requirement is designed to streamline the process, making it efficient for both you and your client. It ensures that the essential part of the job—the result—is captured and documented. This single photo should be of the finished job, showcasing your work quality and that the service was performed.
Tips for Taking Effective Photos
Focus on Quality: Make sure the photo is clear and well-lit. The area you mowed should be the main focus, demonstrating the neatness and thoroughness of your work.
Choose the Best Angle: The right angle can sometimes make all the difference. Try to capture the most representative part of the lawn you worked on.
Always take a photo of your client's green grass unobstructed by any cars, and don't get a lot of concrete or driveway in the photo, or else the system will not recognize your completed work. Put another way, the image needs to be a clear, unobstructed view of your client's freshly mowed yard
What About Extra Photos?
Taking additional photos is a good practice, especially for:
Record-Keeping: Keep extra photos for your records in case of disputes or if the client requests more evidence of the job done.
Special Requests: If a client, like an out-of-town landlord, requests more photos, it’s courteous to comply. However, consistently doing more than what’s standard might not be necessary unless it's a specific requirement of your client's job.
Using Photos for Better Service
Some landscapers like to go above and beyond by using apps to combine multiple views into one image, showing different angles and details of their work. This can be especially appreciated by homeowners who value detailed documentation of the services provided.
Final Note
Always be ready to talk about any photo-related requests with your clients beforehand. Clear communication can prevent misunderstandings and ensure both parties are satisfied with the transaction process.
Need Further Assistance?
If you're unsure about the photo requirements or have any specific issues regarding your service on GreenPal, don't hesitate to reach out for support. We're here to help you manage your jobs smoothly and professionally!