Skip to main content
All CollectionsService Optimization
Handling Special Requests for Raking and Bagging Lawn Clippings with your GreenPal Pro Account
Handling Special Requests for Raking and Bagging Lawn Clippings with your GreenPal Pro Account

Get tips on handling special requests for raking and bagging lawn clippings effectively on GreenPal.

Sarah Bradley avatar
Written by Sarah Bradley
Updated over 3 weeks ago

As you dive deeper into lawn care services, you might encounter customers with specific needs, such as wanting their grass clippings raked and bagged. This request, although not uncommon, comes with its own set of challenges and considerations.

Should You Charge Extra?

Raking and bagging are labor-intensive tasks that go beyond standard mowing. They require more time, effort, and sometimes additional equipment. Here’s how to handle these requests efficiently:

1. Evaluate the Effort Required

Before agreeing to rake and bag, assess the lawn size and the expected volume of clippings. This will help you estimate the time and resources needed to complete the job to the customer's satisfaction.

2. Set a Fair Price

Based on the assessment, set a price that reflects the additional effort. Many professionals recommend charging at least 20% more than the regular mowing fee. For substantial overgrowth and leaf accumulation, consider doubling or even tripling your standard rate.

3. Offer Alternatives

Educate your client about the benefits of mulching the clippings back into the lawn, which provides nutrients and reduces waste. If they insist on bagging, suggest a biweekly schedule to make the process more manageable and cost-effective.

4. Communicate Clearly

Ensure that your client understands the reasons for the extra charge. Clear communication can prevent misunderstandings and establish expectations about the service and its results.

5. Consider Your Business Model

Decide if special requests like these align with your business model. If such tasks distract from more profitable services or lead to scheduling conflicts, it might be better to kindly decline or refer the client to a service that specializes in detailed yard cleanups.

Need Further Assistance?

If you’re struggling with how to integrate special services like raking and bagging into your offerings, or if you need more tailored advice on setting appropriate charges, we’re here to help. Dive into our resources or reach out for personalized support to ensure you’re making the most of your lawn care business on GreenPal.

Did this answer your question?