Mow Pros Llc

This Pro Story

As funny as it sounds, I absolutely love cutting grass. If I could do it all day, everyday I would, hence why I have my own lawn care company. My first and foremost responsibility is to you, the customer. I am not a fly by night operation and I take what I do seriously. I believe that treating your customers right is the first rule of business. If there is something you don't like about my service I will do everything in my power to make it right.

How many years have you been in landscaping business, and what inspired you to get started?

I have been off and on for about 10 years, but what inspired me to do this full time is venturing into the corporate world. I have been a restaurant and grocery store manager and their beliefs and values do not coincide with how I believe people should be treated. To me a customer is more than just a number or a dollar sign. I am in the business full time to hopefully try and change the way many people view businesses like mine who don't take care of their customers the way they should.

How does your work stand out from other lawn service companies in the area?

My biggest belief is in taking care of my customers like they are family. If they are not satisfied I will do whatever is necessary to ensure that I make it right. You won't see me in and out of any property, no matter how small, in 15 minutes. I make sure the little things get done right the first time, and I enjoy taking time to talk to my customers if they desire and actually listen to them.

What advice do you have for a customer looking to hire a provider like you?

That is difficult. A lot of people will say anything to get your business. They may even do a good job a couple of times. One of the issues with this business are fly by night operations that are just trying to make a quick buck. Most important to me is my relationship with my clients. If you hire someone that can't take the time to talk to you and is just wanting to rush to the next job, I would say that's a red flag in my book.

What do you like most about the lawn care industry?

The freedom it provides as well as working outdoors. I also love meeting new potential clients and helping them in some small way to make their lives a little easier.

What areas do you mainly service?

All of Hampton Roads, Williamsburg, the Middle Peninsula and Northern Neck.